BCSG webstore

FAQ

Q. I have just placed an order on your website but my account is listing the order status as pending. Has payment been charged ?

A.Our ecommerce payment gateway is not fully operational as yet. Your payment has not been charged. You may print out your order form and email to us or just contact us directly at +65 6444 2366 or email to sales@broncolor.com.sg. Our apologies for the inconvenience caused.

Q. How much is the shipping cost for overseas delivery ?

A. The shipping fees will depend on the weight of the product. We will provide you with a cost estimate. If you have an import account with any of the international couriers like Fedex, DHL, etc., you can also let us know.